ANCHORED IN CUSTOMER SERVICE.

DRIVEN BY MARKETING STRATEGY.

Research shows it takes 12 positive experiences to overcome 1 bad interaction and that half of small businesses fail within five years, often due to weak marketing planning.  Whether you're looking to strengthen your customer service through our mystery shopping services or want to build a strong marketing plan with a trusted partner, American Coast can be a lighthouse to help guide you forward.

WHO WE ARE


At American Coast, we know that small businesses are the backbone of the American economy. We also know that money spent locally pays for a daughter's music lesson, a son's unexpected trip to the doctor, a family vacation, or helps someone live their American Dream. That is why we take pride in being your reliable strategic partner.


Whether you're looking to have a marketing conversation with a trusted collaborator, want a part-time Marketing Director (AKA fractional CMO) to produce and maintain a strong marketing plan, or want to focus on your customer service through mystery shopping, American Coast can be the trusted resource that you're looking for.




SERVICES WE OFFER

ONE-OFF CONSULTATION

Let's chat. No official marketing plans, no deadlines, no stress. Let's brainstorm ideas and talk about your potential paths to successfully marketing your company. The value of a strategic conversation with a trusted advisor who has a different perspective has been a difference-maker for clients.


Starting at $79


Are you a veteran? At American Coast, we are grateful for our heroes. Ask us about our veteran discount for this package!


FRACTIONAL CMO PACKAGE

Our most popular offering. Get your own part-time Marketing Director without the $150k+ average salary they usually cost.


Idea creation, prioritization, content theme calendar, target market assessment, brand guidance, a newly created and regularly maintained marketing plan, and more. This package gives you guidance from an experienced professional who will create and maintain your marketing plan with your best interest in mind, instead of letting an SEO company say SEO is most important or a social media company claiming they need to be your budget priority and so on. Let us be your strategic planning marketing partner and let them stick to the execution that we choose to prioritize together.


Starting at $499/month 

(retainer pricing model)


MYSTERY SHOP SERVICE

We zero in on your company's product, atmosphere, and customer service. Whether you are a restaurant curious about if your vibe is hitting the right notes and your steak is beating the competition, or if you're a boutique shop wanting to know if your staff is offering A+ service, we have you covered.


Our mystery shoppers come from all backgrounds- different ages, incomes, professions, and interests- so we can match the type of customer whose perspective matters most to your business.


We step in discreetly and observe like everyday customers, then deliver a clear, candid report to help you enhance your business.


Starting at $149

Let's talk!

908.227.8274
info@americancoastmarketing.com

Contact Us